Sampling was a compute limit. It isn’t one any more.
Your warranty team audits a sample of dealer claims and pays the rest on trust. Actuora reads every claim, including the technician’s narrative, and joins them across dealers, VINs, technicians, parts and payments.
01 The sample
The cause of a failure is written in the one field nobody reads.
Complaint, cause, correction — three free-text boxes where the technician says what actually happened, and a labour code that says what fit the dropdown.
Warranty systems adjudicate on coded fields: labour operation, causal part, failure code. Those are what a dealer had time to select. The narrative is where the truth sits — the handwritten annotation, the note that the customer had been back twice, the mention of a part that was never billed.
And a perfect reading of one claim still tells you nothing about collusion. A dealer inflating labour hours looks unremarkable alone. Four dealers in one region using the same unusual repair sequence, on the same model, in the same month, is not a claim-level pattern at all. It exists only between claims — which is why no sample, however carefully drawn, can contain it.
Of the claim population read, narrative included.
Vehicle manufacturers running Actuora agents in production today.
To produce an adjudication report. Measured before-state: one week.
Claim records sent to a public model API.
03 What full coverage produces
One capability. Three consequences.
Reading the whole population gives you throughput. Joining the whole population gives you findings.
Defect Intelligence Agent
Reads FIR, PCR and PIC reports, rules every observation OK or NOT OK, and traces the NOT OK ones to root cause across the fleet.
Warranty Intelligence Agent
Passes every invoice and supporting document through a bank of independent detectors, each looking for a different species of document fraud.
Fraud Intelligence Agent
Investigates every claim, document, image, invoice, vendor and historical record, connecting hidden signals before they become a payout.
— Start here
Your closed claims are an answer key. Let us be graded against them.
Send us nothing. We send you one file, your own IT runs it offline against a single export of closed claims, and you keep what it finds either way.