01
The Coverage Check
Free · offline · your IT runs it
One signed file your own team runs offline against a single export of closed claims. It reports what share of your claim population is actually inspected today, and where your own warranty engineers disagree with each other on failure cause.
- Current inspected share of the claim population
- Agreement rate between your own reviewers on the same claim
- Agreement of our read against your historical failure coding
- No network calls, no telemetry, nothing transmitted
No feeRuns on CPU
02
The Full Read
Fixed fee · fixed clock
Four weeks across your real claim corpus. The deliverable is a measured number on a jointly sampled, jointly signed held-out set. If the numbers do not justify a deployment, we say so.
- Field-level accuracy on causal part and failure cause, with methodology
- The failure envelope — claim types we refuse to adjudicate, and their frequency
- Value of suspect claims your own investigators confirm
- The versioned eval set and scoring harness, handed over as your property
FixedCredited against build
03
Standing Coverage
In production · inside your network
Every claim read as it lands, with an accuracy floor agreed in writing before we start — expressed as a fraction of the measured human ceiling, never as an absolute. If it is not met, we keep working at our cost until it is.
- Deployed in your tenant or on-premises alongside the warranty system
- Quarterly re-scoring against the frozen eval set
- Drift monitoring and a model-change register
- A named threshold at which we tell you to switch it off
AnnualVolume floor applies